Blog

Operational Excellence (OPEX) is more than a framework; it’s a philosophy that drives continuous improvement, fosters collaboration, and builds a culture of accountability. My journey

Let’s start with what I mean by Supervision. Supervision is often used in coaching and counseling. It involves reflective discussions on the individual’s practices, challenges,

As a consultant who works with top leaders and having spent years in high-level leadership positions myself, I’ve learned that true leadership isn’t just about

In the fast-paced world of Global Business Services (GBS), measuring performance is not just a necessity—it’s a lifeline. Yet, when I ask GBS leaders how